SHIPPING 

Whilst the situation with COVID-19 has improved in some parts of the world the impact it has had on courier services is still high and we continue to experience significant delivery delays.   There are still some border closures and unfortunately a number of countries that we cannot currently ship to.   These are listed below but subject to change.

Afghanistan

Brazil

Chile

Guinea

India

Indonesia

Iran

Israel

Kazakhstan

Kosovo

Liberia

Libya

Malaysia

Maldives

Mauritania

Mexico

Mongolia

Nepal

New Caledonia

Nicaragua

Niger

Paraguay

Philippines

Sierra Leone

Somalia

South Africa

Suriname

Tajikistan

Turkmenistan

Ukraine

Venezuela

Vietnam

Yemen

 

We have extended our returns policy to 60 days to allow for any delays in shipping time. 

 

COVID-19 COURIER SURCHARGE

Due to Covid-19 our courier companies are adding a temporary surcharge to some shipments.  This is reflected in our current pricing as of September 20 2020 and we will be reviewing if the situation improves.

Thank you for your understanding and patience.

Please take a look at our delivery options or alternatively you can view our rates by going through the checkout process and fill in your address.    Don’t worry, payment information is not needed to do this.

 

NEW MAIBEE AND VINTAGE ITEMS

UK DELIVERY (REVISED 20 SEPT 2020 PRICES)

UK Delivery £3.65 – Large Letter up to 0.249Kg     Royal Mail 48

           

UK Delivery £4.95 – Small Parcel 0.25-0.499Kg      Tracked and Signed *

 

UK Delivery £6.00 - Medium Parcel 0.5-0.999Kg      Tracked and Signed *

                 

UK Delivery £7.50 – Small Parcel 1-1.499Kg           Tracked and Signed *

 

UK Delivery £10.00 – Small Parcel 1.5Kg and up          Tracked and Signed * 

 

*This is a fully tracked service and it may require a signature although many courier/postal services are not taking signatures because of COVID-19.

All orders will be processed within 1-2 working days.    We then aim to deliver all mainland UK orders in 3-4 working days.

We are unable to change your delivery address once an order has been dispatched.

We do not ship on weekends or bank holidays.

 

 

INTERNATIONAL DELIVERY INC. N.AMERICA, EUROPE, AUSTRALIA AND ASIA. (REVISED 20 SEPTEMBER 2020 PRICES) **

International Delivery £11.00 – Large Letter up to 0.249Kg – Tracked/Signed*

 

International Delivery £14.90 – Small Parcel 0.25-0.499Kg - Tracked/Signed*

 

International Delivery £16.00 – Medium Parcel 0.5-0.749Kg - Tracked/Signed*

 

International Delivery £18.50 – Medium Parcel 0.75-0.999Kg - Tracked/Signed*

 

International Delivery £20.00 – Medium Parcel 1-1.249Kg - Tracked/Signed*

 

International Delivery £22.50 – Medium Parcel 1.25-1.499Kg - Tracked/Signed*

 

International Delivery £26.00 – Medium Parcel 1.5-1.749Kg - Tracked/Signed*

 

International Delivery £30.00 – Medium Parcel 1.75-1.999Kg - Tracked/Signed* 

 

International Delivery £35.00 – Medium Parcel 2Kg and up - Tracked/Signed* 

*This is a fully tracked service and it may require a signature although many courier/postal services are not taking signatures because of COVID-19.

All orders will be processed within 1-2 working days.    International orders can take up to 1 month to be delivered depending on the current COVID-19 restrictions in individual countries.

We are unable to change your delivery address once an order has been dispatched.

We do not ship on weekends or bank holidays.

 

                                                                                                                                    

DUTIES AND TAXES

International tax and duties are the sole responsibility of the purchaser.    These fees are not included in the shipping costs.

If you refuse a shipment from Maibee, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Maibee.   The amount will be deducted from your merchandise refund.   In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.